Mercedes-Benz de Québec Logo ×
  • Inventory
    • New Inventory
    • Certified Pre-Owned Inventory
    • Vans Inventory
    • Pre-Owned inventory
    • Demo Inventory
    • AMG Inventory
    • Build Your Vehicle
    • Collection
    • Pre-qualify For Financing
    • Value Your Trade
  • Owners

    • Service Centre
      • Book a Service Appointment
      • Service and Repairs
      • Prepaid Maintenance
      • Roadside Assistance
      • Collision centre
    • Parts Centre
      • Genuine Parts
      • Wheels and Tires
    • Lease and Financing
      • Applying for Financing
      • Leasing Options
      • Financing Options
      • Lease Return Options
    • Customer Care
      • Customer Care
      • Mercedes Electric
      • Mercedes-Benz Digital Extras
      • MB Collection
      • Extended Warranty
      • Mercedes-AMG
    • Vans
      • Model Overview
      • VanCARE
      • Vans Inventory
      • Vans Offers
  • Offers
    • Sales
    • Service & Parts
  • About Us
    • About Us
    • Articles
    • Customer Reviews
    • Meet the Staff
    • Hours and Directions
    • Careers
    • Modern Act Slavery
  • Français

Mercedes-Benz de Québec

1350 rue Bouvier, Quebec, Quebec, G2K 1N8
General (418) 628-6336
Sales - New 833-477-0744
Sales - Used 833-477-0745
Service 418-628-6336
Parts 418-628-6336

Stay Connected

My Transaction
Mercedes-Benz de Québec Logo
  • General (418) 628-6336
  • Sales - New 833-477-0744
  • Service 418-628-6336
  • Parts 418-628-6336
Français
Mercedes-Benz de Québec Logo
Mercedes-Benz de Québec
1350 rue Bouvier, Quebec, Quebec, G2K 1N8
General (418) 628-6336
Service Appointment
Mercedes-Benz de Québec Logo
  • Inventory
    • New Inventory Certified Pre-Owned Inventory Vans Inventory Pre-Owned inventory Demo Inventory AMG Inventory Build Your Vehicle Collection Pre-qualify For Financing Value Your Trade
      Coupe
      AMG GT Coupe 2-door Coupe AMG GT Coupe 4-door Coupe CLA Coupe CLE Coupe Coupe
      Sedan
      C-Class Sedan Sedan E-Class Sedan Sedan EQE Sedan EQS Sedan Mercedes-Maybach S-Class Sedan S-Class Sedan Sedan
      Convertible
      CLE Cabriolet Convertible
      SUV
      Classe G EQ SUV EQB SUV EQE SUV SUV EQS SUV SUV G-Class SUV GLA SUV GLB SUV GLC SUV GLC Coupe SUV GLC PHEV SUV GLE SUV GLE Coupe SUV GLE PHEV SUV GLS SUV Maybach GLS SUV
      Roadster
      SL Roadster
  • Offers
    • Sales
      Sales See the offers
    • Service & Parts
      Service & Parts See the offers
  • Owners

    • Service Centre

      Book a Service Appointment

      Book a Service Appointment Learn more

      Service and Repairs

      Service and Repairs Learn more

      Prepaid Maintenance

      Prepaid Maintenance Learn more

      Roadside Assistance

      Roadside Assistance Learn more

      Collision centre

      Collision centre Learn more
    • Parts Centre

      Genuine Parts

      Genuine Parts Genuine Parts

      Wheels and Tires

      Wheels and Tires Learn more
    • Lease and Financing

      Applying for Financing

      Applying for Financing Learn more

      Leasing Options

      Leasing Options Learn more

      Financing Options

      Financing Options Learn more

      Lease Return Options

      Lease Return Options Learn more
    • Customer Care

      Customer Care

      Customer Care Learn more

      Mercedes Electric

      Mercedes Electric Learn More

      Mercedes-Benz Digital Extras

      Mercedes-Benz Digital Extras Learn More

      MB Collection

      MB Collection MB Collection

      Extended Warranty

      Extended Warranty Learn more

      Mercedes-AMG

      Mercedes-AMG Learn more
  • Vans
    • Model Overview
      Model Overview Learn more
    • VanCARE
      VanCARE Learn more
    • Vans Inventory
      Vans Inventory View inventory
    • Vans Offers
      Vans Offers See the offers
  • About Us
    • About Us
      About Us Learn more
    • Articles
      Articles Articles
    • Customer Reviews
      Customer Reviews See the reviews
    • Meet the Staff
      Meet the Staff Contact our team
    • Hours and Directions
      Hours and Directions See more
    • Careers
      Careers See available positions
    • Modern Act Slavery
      Read
  1. Home
  2. > Owners >
  3. Customer Care

Mercedes-Benz Star Access™.

Be moved by the power of music.

Mercedes-Benz Star Access™.

Performance matters.

Owning a Mercedes-Benz vehicle means having a passion for great performance. One that can be embraced both on the road and on the stage.

Thanks to our partnership with Live Nation Canada, Mercedes-Benz customers have access to unforgettable music performances across Canada with premium concert tickets available exclusively for purchase through the Mercedes-Benz Star Access™ concierge service.

Performance matters.

Exclusive access.

The concierge service is available to any customer who has purchased a Mercedes-Benz (including pre-owned and Vans) or smart fortwo at an authorized Canadian Mercedes-Benz dealer.

The concierge is available from Monday to Friday between the hours of 11 am and 7 pm ET (excluding holidays).

Phone: 844-389-STAR | Email: mbstaraccess@livenation.com

Customers who contact the concierge outside of hours of operation will be contacted the next business day.

Exclusive access.

Premium tickets.

Blocks of premium tickets will be reserved at arenas and seated venues. Sections will vary according to the artist and venue. Tickets will also be available for venues that only offer general admission.

All tickets are available on a first-come, first-serve basis and customers will be required to validate their ownership status before the tickets are released.

Sign up for Live Nation Canada communications to be the first to know about shows in your area.

Sign up

Frequently asked questions.

General FAQ.

  • What is Mercedes-Benz Star Access™?

    Mercedes-Benz Star Access™ is a program that provides Mercedes-Benz Canada customers access to premium tickets for Live Nation Canada concerts across the country. Customers are able to purchase these premium seats by phone or email through a dedicated bilingual concierge service.

  • Who qualifies to use the Mercedes-Benz Star Access™ service?

    The concierge service is available to any customer who has purchased a Mercedes-Benz (new, certified pre-owned, van) or smart fortwo at an authorized Canadian Mercedes-Benz dealer. Customers will be required to validate their ownership status by providing their VIN, the name of their purchasing dealer and postal code to the concierge before tickets are released.

  • How do I know if my purchasing dealer is an authorized Mercedes-Benz dealer?

    For a list of authorized retailers, please visit the dealer locator to find out if your purchasing dealer is listed. Mercedes-Benz owners that purchased their vehicle privately or through 3rd party independent dealerships do not qualify to use Mercedes-Benz Star Access™.

  • How do I contact Mercedes-Benz Star Access™?

    You can reach the concierge by phone 844-389-STAR or email mbstaraccess@livenation.com. Hours of operation: Monday – Friday (excluding holidays) between the hours of 11 am – 7 pm ET. Please allow up to 1 business day for email responses.

  • Why isn't my postal code working on the Live Nation website?

    When signing up, make sure to enter your postal code without spaces: A1A1A1 instead of A1A 1A1.

Ticket FAQ.

  • Will my personal information be shared with anyone?

    No. All personal and payment information will be kept confidential. However, high-level details will be used to validate your ownership status and may be shared with Mercedes-Benz Canada for auditing purposes only. This information will never be used to contact you.

  • Which concerts will I be able to purchase tickets for?

    There are blocks of reserved premium tickets at every seated-configuration Live Nation Canada concert across the country. General admission tickets for smaller club shows will also be available for sale on a first-come, first-serve basis.

  • Where are the seats located?

    The block of reserved premium seats varies by venue and artist. Please speak with the Mercedes-Benz Star Access™ concierge directly to find out about available seats for shows.

  • As a customer, am I guaranteed to get a ticket to the show I want?

    No. There is a limited number of seats available and tickets will be sold on a first-come, first-serve basis.

  • Can I purchase tickets at my local dealership or through my sales consultant/service advisor?

    No. The only way to purchase tickets is through Mercedes-Benz Star Access™, facilitated by Live Nation Canada.

  • Can I purchase tickets to Live Nation Canada shows outside of Canada?

    No. Mercedes-Benz Star Access™ only provides access to Live Nation Canada shows within Canada.

  • Do tickets go on sale early before the general public?

    No. The concierge service can only facilitate the purchase of tickets that are on sale to the general public.

  • Are the tickets free?

    No. Customers will be required to pay the full face value of the tickets.

  • How can I stay up-to-date with shows in my area?

    We recommend that you sign up for Live Nation Canada communications to be kept in the loop about upcoming shows in your area. New shows are constantly being added so this is the best way to make sure that you don’t miss out.

SearchSearch Financing RequestFinancing Request Trade-In EvaluationTrade-In Evaluation Contact UsContact Us

Mercedes-Benz Vehicles

  • Sprinter Cab Chassis 3500XD
  • AMG GT Coupe 2-door
  • AMG GT Coupe 4-door
  • C-Class Sedan
  • CLA
  • CLE Cabriolet
  • CLE Coupe
  • Classe G EQ
  • E-Class Sedan
  • EQB
  • EQE
  • EQE SUV
  • EQS
  • EQS SUV
  • G-Class

Our Inventories

  • Certified Pre-Owned Inventory
  • Demonstrator vehicles
  • All Inventory

Quick Links

  • Price Request
  • Book Your Test Drive
  • Financing Request
  • Service Appointment
  • Order Your Parts
  • Order Your Tires
  • Contact Us
  • Trade-In Evaluation
  • Useful Links

    • Special Offers
    • Service Department
    • About Us
    • Our Team
    • Customer Reviews
    • Financing Department

    Mercedes-Benz de Québec

    1350 rue Bouvier, Quebec, Quebec, G2K 1N8

    Contact Us

    General (418) 628-6336
    Sales - New 833-477-0744
    Sales - Used 833-477-0745
    Service 418-628-6336
    Parts 418-628-6336
    Contact Us

    Stay Connected

    groupe park avenue
    © 2025 Mercedes-Benz de Québec Sitemap SM360 Privacy Policy GPA Privacy Policy Terms of Use

    Search in our inventory.

    Make
    Model
    Year
    Price
    Body Style
    Search

    Powered and developed by

    360.Agency